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Let’s face it, not every day is a busy day at the salon suites, but it doesn’t mean we cannot stay productive! It’s important to let your salon tenants understand that one slow day does not mean business isn’t going well. There are several ways to stay busy and make the best of their down time and as a franchisee, you should continue to encourage this productivity. However, you must do so in a supportive manner in order to avoid being too controlling. Afterall, as a franchisee you want your tenants to be both successful and independent.
As a franchise owner, you can create flyers for your salon suites listing suggestions for these periods of slow clientele. This strategy will keep your salon suites in good spirits while also benefiting the business all around. By making a flyer, the information is readily available but not overbearing or overwhelming. New salon suite owners may feel anxious when clientele slows down so it’s vital to keep them productive and far from feeling defeated. No time can go to waste when every minute is spent improving the environment, marketing, and skill sets.
Below are several ideas that can be suggested:
SOCIAL MEDIA
1. Reach out to past customers and ask if they would like to share your recent work on their social medias and vice versa.
2. Use free apps such as Canva to create innovative posts that will grab attention.
3. Post beauty tips that will likely be shared by customers.
4. Interact with your social media community by responding to and liking comments.
5. Join beauty groups on Facebook.
6. Create reels and shorts videos about your salon space and what the experience is like for clients.
ENVIRONMENT CARE
1. You can never clean enough! Dust those hanging photos or wash the baseboards to give your salon suite an extra sparkle!
2. Rearrange or reorganize to keep your environment new and exciting for clients and for yourself too.
3. Make a fun game for clients such as a fishbowl raffle, punch card or loyalty programs.
4. Refill any products getting low, change light bulbs out, pick up a new plant.
LEARNING
1. Research a new technique or skill that you’ve been interested in.
2. Invite a friend or family in to practice on.
3. Research customer service tips.
4. View other successful salons in the area and take notes.
5. Talk with other salons in the franchise and discuss what is or isn’t working.
PRODUCT SALES
1. Create a calendar to keep track of important holidays where you can offer giveaways.
2. Stay up to date on the newest trending beauty products.
3. Reach out to customers who have purchased products and see if they need to restock.
4. Make sure you understand a 360 scope of every product you offer.
5. Review your inventory and study the statistics of your sales. What is working and what is not?
PROMOTE YOURSELF
1. Join local competitions in the beauty industry community.
2. Look for upcoming events in your area where you can promote your salon.
3. Apply to be featured in magazines or the local paper.
4. Join a local fundraiser or create one yourself.
5. Explore innovative marketing ideas.
6. Become a beauty influencer.
Downtime should always be used for marketing or touching up on tenant salon environments. If your tenants want their salon suite to be successful, then they cannot waste time being in a negative mindset or being unproductive. Encourage tenants to constantly work towards perfecting every dynamic of their suite and success will always follow!