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If a franchise claims to perform business with integrity, then it must show it in all dynamics of the company. By this I mean with the owners, franchisees, tenants, and clients. Integrity is often thought of as simple terms such as honesty or ethics. At Mimosa Salon Suites we take integrity seriously because we pride ourselves on it, making it crucial for us to communicate what integrity consists of to our potential franchisees.
Doug has created Mimosa Salon Suites to bring hope, education, and empowerment to beauty professionals in a growing industry. We often discuss the challenges that professionals face in this niche and one of the most detrimental ones is unaffordable leasing of private suites. Our mission promises to make the dream of independence possible for our tenants and integrity is absolutely a key factor in this statement. Not only is integrity part of our mission, it is also a key factor in the running of the franchise business model.
Below we will discuss the 4 types of integrity we expect and require from our franchisees.
Be Dependable and Reliable
As a franchisee, you will have a lot of responsibility on your hands. Your support team will be available to guide you, but this doesn’t mean they will do everything for you either. If you are able to reflect on guidance and move forward, ultimately putting new knowledge and understanding right to the test, then investing in our franchise could open doors for your success. We allow our franchisees to count on us and we expect to be able to count on you as well.
Franchisees will also have tenants depending on them to problem solve and provide open communication. In order for the franchise to stay productive and successful, tenants need to be able to count on you to follow through with your dedication. Our franchise is one unit and each person’s position are equally important for smooth operations.
Encourage Honesty and Openness
Let’s be honest, everything will not always go as perfectly as we’d like when managing a franchise. Conflicts will arise and this is a normal part of operating any profitable business in the service industry. However, in order to put focus on solving a problem, you must first know a problem exists. By encouraging honesty and openness, a franchise can avoid conflicts and mishaps from boiling over without notice. If you are having difficulty, you need to have the confidence to take accountability for mistakes and be open to changing the approach.
Not only do we want our franchisees to be honest and open, we also want the tenants to feel comfortable in being so as well. As a franchisee, developing healthy communication with your tenants is vital. This applies to tenants reaching out to you and for you reaching out to tenants. If honesty is not valued, then growth becomes stagnant.
Respect Yourself and Others
Right along with honesty comes respect. When discussing conflict resolutions and reflecting on sensitive topics, such as profit and loss, respect becomes a significant component. As a franchisee, you will be required to address everyday problems and by always displaying respect, this process will almost always transition with ease. Becoming a franchisee with Mimosa Salon Suites means joining a team, and as a team, respect keeps us in touch as one unit.
Gratitude Promotes Success
Gratitude is a term you will often hear Doug Hauptman speak of. In fact, you can find out more about what gratitude means by visiting his blog at DougHauptman.com. Doug is a firm believer that gratitude will always be rewarded and that we can find gratitude in every situation we find ourselves in. We must be grateful for each other and develop professional relationships that set this sense of constant gratitude in stone. Here at Mimosa Salon Suites we value gratitude and try to express it whenever possible.